• Wash the product separately the first few times. The fabric may still bleed at first

• Maximum spin speed: 800 rpm

• It is best to use liquid detergent for wool and silk

• TIP: Brush with a lint brush before washing to help prevent pilling

• If viscose fabrics have shrunk, simply wash the garment again (TIP: use wool detergent), then gently pull and stretch the fabric lengthwise while it is still wet to restore its original shape.

• You can then iron the garment at a low temperature, smoothing and stretching the fabric lengthwise again.

• This will make the fabric noticeably longer and wider again.

If you would like to exchange something, for example for a different size, pattern, or product, it’s very easy :)

Please note the following:

1. The goods must be unworn and undamaged.

2. Please complete the return form (included with your order) according to the instructions and check “Exchange.” In the “Exchange request” field, note which product and size you would like us to send as a replacement. For example: Harem Pants Blue Peacock Long Version Size 32–38”

3. You are welcome to send the return in the shipping box in which you received your order. Please write the return address on the package:


d-log GmbH c/o paigh
Schacht Neu-Cöln 14-18
45355 Essen
Germany 


5. We do not offer free return shipping. In this case, you must cover the cost of returning the item. Would you like to know why? In our FAQs, we explain why we decided not to offer free returns.


6. As soon as we receive your return, we will process your exchange as quickly as possible and send you the requested items immediately. We will not charge you additional shipping for the shipment back to you. If you purchased something in the sale, we will also apply the discount to the exchange.


If you can no longer find your delivery note or return form, simply send us a short email to support@paigh.com with your order number, and we will be happy to send you the documents again.

Would you like to return your order (in part), receive a refund, and thus exercise your right of withdrawal?

1. Return the items to our warehouse within 14 days: d-log GmbH c/o paigh
Schacht Neu-Cöln 14-18
45355 Essen
Germany 


2. Enclose the return form in the package and tick “Return.”


3. We will refund the purchase price as soon as we have received your return. You will receive the money via the same method you used to make the payment for your order.


4. Please make sure that the slip with the barcode is attached to the product when returning it.


5. In this case, you are responsible for the return shipping costs, as we do not offer free returns. These costs depend on which service provider and shipping method you choose. You can decide this yourself. As a rule, the costs are around €5.

If there is anything wrong with your paigh product, please contact our support team immediately at support@paigh.com


Please send us a picture of the product clearly showing the issue, along with a brief description of the situation. Also provide your order number, and we will promptly find a solution for you.